Frequently Asked Questions
Everything you need to know about downloading videos.
Is VDO Download free to use?
Your first video extraction is completely free — just create a free account to get started. After that, each extraction costs 1 credit. Credits start at $1 each, with discounts on larger bundles. There are no ads, no subscriptions, and no hidden fees.
What sites does VDO Download support?
VDO Download supports over 1000 websites including YouTube, Vimeo, Twitter/X, TikTok, Instagram, Facebook, Dailymotion, and many more. If a site hosts video content, we can likely download from it.
What video quality can I download?
You can download videos in the highest quality available, up to 4K and 8K depending on the source. We also offer options for different resolutions and audio-only formats.
Is it safe to use VDO Download?
Yes. VDO Download does not store your downloaded video files — they are processed in real-time and deleted from our server immediately after transfer. We keep minimal server logs (requested URLs and basic request metadata) for operational purposes. We use HTTPS encryption for all connections.
Do I need to install any software?
No. VDO Download works entirely in your web browser. Just paste a URL and download — no extensions, apps, or software needed.
Can I download audio only?
Yes. After pasting a URL, you'll see format options including Audio Only. You can download just the audio track in formats like M4A and WebM.
Is downloading videos legal?
Downloading videos for personal, offline viewing is generally considered fair use in many jurisdictions. However, you should always respect copyright and the terms of service of the platform you're downloading from. Do not redistribute or use downloaded content commercially without permission.
Why is my download slow?
Download speed depends on your internet connection and the source server. VDO Download streams the video through our server to bypass restrictions, which may add slight overhead. Large files (4K videos, long videos) naturally take longer.
Still have questions?
VDO Download is a personal project built for simplicity. If something isn't working, try refreshing the page and pasting the URL again. Most issues are temporary and resolve on retry. For persistent problems with a specific site, the video may be protected in a way that prevents downloading.